var myloc = document.getElementById("shelp").getAttribute("src");
if (myloc.indexOf("?") != -1) {
	myloc = myloc.substring(0,myloc.indexOf("?"));
}
if (myloc.indexOf("/tech") != -1) {
	myloc = myloc.substring(0,myloc.indexOf("/tech")+1);
}
applet = new String("");
applet += "<div style=\"display: inline\">";
applet += "<html>\r\n    <head>\r\n\t    <link rel=\"icon\" href=\"/branding/favicon.ico\" type=\"image/png\">\r\n\r\n    \r\n        <script language=\"javascript\" type=\"text/javascript\">\r\n            \r\nvar deployJava={debug:null,firefoxJavaVersion:null,myInterval:null,preInstallJREList:null,returnPage:null,brand:null,locale:null,installType:null,EAInstallEnabled:false,EarlyAccessURL:null,getJavaURL:'http://java.sun.com/webapps/getjava/BrowserRedirect?host=java.com',appleRedirectPage:'http://www.apple.com/support/downloads/',oldMimeType:'application/npruntime-scriptable-plugin;DeploymentToolkit',mimeType:'application/java-deployment-toolkit',launchButtonPNG:'http://java.sun.com/products/jfc/tsc/articles/swing2d/webstart.png',browserName:null,browserName2:null,getJREs:function(){var list=new Array();if(deployJava.isPluginInstalled()){var plugin=deployJava.getPlugin();var VMs=plugin.jvms;for(var i=0;i<VMs.getLength();i++){list[i]=VMs.get(i).version;}}else{var browser=deployJava.getBrowser();if(browser=='MSIE'){if(deployJava.testUsingActiveX('1.7.0')){list[0]='1.7.0';}else if(deployJava.testUsingActiveX('1.6.0')){list[0]='1.6.0';}else if(deployJava.testUsingActiveX('1.5.0')){list[0]='1.5.0';}else if(deployJava.testUsingActiveX('1.4.2')){list[0]='1.4.2';}else if(deployJava.testForMSVM()){list[0]='1.1';}}else if(browser=='Netscape Family'){deployJava.getJPIVersionUsingMimeType();if(deployJava.firefoxJavaVersion!=null){list[0]=deployJava.firefoxJavaVersion;}else if(deployJava.testUsingMimeTypes('1.7')){list[0]='1.7.0';}else if(deployJava.testUsingMimeTypes('1.6')){list[0]='1.6.0';}else if(deployJava.testUsingMimeTypes('1.5')){list[0]='1.5.0';}else if(deployJava.testUsingMimeTypes('1.4.2')){list[0]='1.4.2';}else if(deployJava.browserName2=='Safari'){if(deployJava.testUsingPluginsArray('1.7.0')){list[0]='1.7.0';}else if(deployJava.testUsingPluginsArray('1.6')){list[0]='1.6.0';}else if(deployJava.testUsingPluginsArray('1.5')){list[0]='1.5.0';}else if(deployJava.testUsingPluginsArray('1.4.2')){list[0]='1.4.2';}}}}\r\nif(deployJava.debug){for(var i=0;i<list.length;++i){alert('We claim to have detected Java SE '+list[i]);}}\r\nreturn list;},installJRE:function(requestVersion){var ret=false;if(deployJava.isPluginInstalled()){if(deployJava.getPlugin().installJRE(requestVersion)){deployJava.refresh();if(deployJava.returnPage!=null){document.location=deployJava.returnPage;}\r\nreturn true;}else{return false;}}else{return deployJava.installLatestJRE();}},installLatestJRE:function(){if(deployJava.isPluginInstalled()){if(deployJava.getPlugin().installLatestJRE()){deployJava.refresh();if(deployJava.returnPage!=null){document.location=deployJava.returnPage;}\r\nreturn true;}else{return false;}}else{var browser=deployJava.getBrowser();var platform=navigator.platform.toLowerCase();if((deployJava.EAInstallEnabled=='true')&&(platform.indexOf('win')!=-1)&&(deployJava.EarlyAccessURL!=null)){deployJava.preInstallJREList=deployJava.getJREs();if(deployJava.returnPage!=null){deployJava.myInterval=setInterval(\"deployJava.poll()\",3000);}\r\nlocation.href=deployJava.EarlyAccessURL;return false;}else{if(browser=='MSIE'){return deployJava.IEInstall();}else if((browser=='Netscape Family')&&(platform.indexOf('win32')!=-1)){return deployJava.FFInstall();}else{location.href=deployJava.getJavaURL+\r\n((deployJava.returnPage!=null)?('&returnPage='+deployJava.returnPage):'')+\r\n((deployJava.locale!=null)?('&locale='+deployJava.locale):'')+\r\n((deployJava.brand!=null)?('&brand='+deployJava.brand):'');}\r\nreturn false;}}},runApplet:function(attributes,parameters,minimumVersion){if(minimumVersion=='undefined'||minimumVersion==null){minimumVersion='1.1';}\r\nvar regex=\"^(\\\\d+)(?:\\\\.(\\\\d+)(?:\\\\.(\\\\d+)(?:_(\\\\d+))?)?)?$\";var matchData=minimumVersion.match(regex);if(deployJava.returnPage==null){deployJava.returnPage=document.location;}\r\nif(matchData!=null){var browser=deployJava.getBrowser();if((browser!='?')&&('Safari'!=deployJava.browserName2)){if(deployJava.versionCheck(minimumVersion+'+')){deployJava.writeAppletTag(attributes,parameters);}else if(deployJava.installJRE(minimumVersion+'+')){deployJava.refresh();location.href=document.location;deployJava.writeAppletTag(attributes,parameters);}}else{deployJava.writeAppletTag(attributes,parameters);}}else{if(deployJava.debug){alert('Invalid minimumVersion argument to runApplet():'+\r\nminimumVersion);}}},writeAppletTag:function(attributes,parameters){var s='<'+'applet ';var codeAttribute=false;for(var attribute in attributes){s+=(' '+attribute+'=\"'+attributes[attribute]+'\"');if(attribute=='code'){codeAttribute=true;}}\r\nif(!codeAttribute){s+=(' code=\"dummy\"');}\r\ns+='>';document.write(s);if(parameters!='undefined'&&parameters!=null){var codebaseParam=false;for(var parameter in parameters){if(parameter=='codebase_lookup'){codebaseParam=true;}\r\ns='<param name=\"'+parameter+'\" value=\"'+\r\nparameters[parameter]+'\">';document.write(s);}\r\nif(!codebaseParam){document.write('<param name=\"codebase_lookup\" value=\"false\">');}}\r\ndocument.write('<'+'/'+'applet'+'>');},versionCheck:function(versionPattern)\r\n{var index=0;var regex=\"^(\\\\d+)(?:\\\\.(\\\\d+)(?:\\\\.(\\\\d+)(?:_(\\\\d+))?)?)?(\\\\*|\\\\+)?$\";var matchData=versionPattern.match(regex);if(matchData!=null){var familyMatch=true;var patternArray=new Array();for(var i=1;i<matchData.length;++i){if((typeof matchData[i]=='string')&&(matchData[i]!='')){patternArray[index]=matchData[i];index++;}}\r\nif(patternArray[patternArray.length-1]=='+'){familyMatch=false;patternArray.length--;}else{if(patternArray[patternArray.length-1]=='*'){patternArray.length--;}}\r\nvar list=deployJava.getJREs();for(var i=0;i<list.length;++i){if(deployJava.compareVersionToPattern(list[i],patternArray,familyMatch)){return true;}}\r\nreturn false;}else{alert('Invalid versionPattern passed to versionCheck: '+\r\nversionPattern);return false;}},isWebStartInstalled:function(minimumVersion){var browser=deployJava.getBrowser();if((browser=='?')||('Safari'==deployJava.browserName2)){return true;}\r\nif(minimumVersion=='undefined'||minimumVersion==null){minimumVersion='1.4.2';}\r\nvar retval=false;var regex=\"^(\\\\d+)(?:\\\\.(\\\\d+)(?:\\\\.(\\\\d+)(?:_(\\\\d+))?)?)?$\";var matchData=minimumVersion.match(regex);if(matchData!=null){retval=deployJava.versionCheck(minimumVersion+'+');}else{if(deployJava.debug){alert('Invalid minimumVersion argument to isWebStartInstalled(): '+minimumVersion);}\r\nretval=deployJava.versionCheck('1.4.2+');}\r\nreturn retval;},getJPIVersionUsingMimeType:function(){for(var i=0;i<navigator.mimeTypes.length;++i){var s=navigator.mimeTypes[i].type;var m=s.match(/^application\\/x-java-applet;jpi-version=(.*)$/);if(m!=null){deployJava.firefoxJavaVersion=m[1];break;}}},launchWebStartApplication:function(jnlp){return false;},createWebStartLaunchButtonEx:function(jnlp,minimumVersion){if(deployJava.returnPage==null){deployJava.returnPage=jnlp;}\r\nvar url='javascript:deployJava.launchWebStartApplication(\\''+jnlp+'\\');';document.write('<'+'a href=\"'+url+'\" onMouseOver=\"window.status=\\'\\'; '+'return true;\"><'+'img '+'src=\"'+deployJava.launchButtonPNG+'\" '+'border=\"0\" /><'+'/'+'a'+'>');},createWebStartLaunchButton:function(jnlp,minimumVersion){if(deployJava.returnPage==null){deployJava.returnPage=jnlp;}\r\nvar url='javascript:'+'if (!deployJava.isWebStartInstalled(&quot;'+\r\nminimumVersion+'&quot;)) {'+'if (deployJava.installLatestJRE()) {'+'if (deployJava.launch(&quot;'+jnlp+'&quot;)) {}'+'}'+'} else {'+'if (deployJava.launch(&quot;'+jnlp+'&quot;)) {}'+'}';document.write('<'+'a href=\"'+url+'\" onMouseOver=\"window.status=\\'\\'; '+'return true;\"><'+'img '+'src=\"'+deployJava.launchButtonPNG+'\" '+'border=\"0\" /><'+'/'+'a'+'>');},launch:function(jnlp){document.location=jnlp;return true;},isPluginInstalled:function(){var plugin=deployJava.getPlugin();if(plugin&&plugin.jvms){return true;}else{return false;}},isAutoUpdateEnabled:function(){if(deployJava.isPluginInstalled()){return deployJava.getPlugin().isAutoUpdateEnabled();}\r\nreturn false;},setAutoUpdateEnabled:function(){if(deployJava.isPluginInstalled()){return deployJava.getPlugin().setAutoUpdateEnabled();}\r\nreturn false;},setInstallerType:function(type){deployJava.installType=type;if(deployJava.isPluginInstalled()){return deployJava.getPlugin().setInstallerType(type);}\r\nreturn false;},setAdditionalPackages:function(packageList){if(deployJava.isPluginInstalled()){return deployJava.getPlugin().setAdditionalPackages(packageList);}\r\nreturn false;},setEarlyAccess:function(enabled){deployJava.EAInstallEnabled=enabled;},isPlugin2:function(){if(deployJava.isPluginInstalled()){if(deployJava.versionCheck('1.6.0_10+')){try{return deployJava.getPlugin().isPlugin2();}catch(err){}}}\r\nreturn false;},allowPlugin:function(){deployJava.getBrowser();var ret=('Chrome'!=deployJava.browserName2&&'Safari'!=deployJava.browserName2&&'Opera'!=deployJava.browserName2);return ret;},getPlugin:function(){deployJava.refresh();var ret=null;if(deployJava.allowPlugin()){ret=document.getElementById('deployJavaPlugin');}\r\nreturn ret;},compareVersionToPattern:function(version,patternArray,familyMatch){var regex=\"^(\\\\d+)(?:\\\\.(\\\\d+)(?:\\\\.(\\\\d+)(?:_(\\\\d+))?)?)?$\";var matchData=version.match(regex);if(matchData!=null){var index=0;var result=new Array();for(var i=1;i<matchData.length;++i){if((typeof matchData[i]=='string')&&(matchData[i]!=''))\r\n{result[index]=matchData[i];index++;}}\r\nvar l=Math.min(result.length,patternArray.length);if(familyMatch){for(var i=0;i<l;++i){if(result[i]!=patternArray[i])return false;}\r\nreturn true;}else{for(var i=0;i<l;++i){if(result[i]<patternArray[i]){return false;}else if(result[i]>patternArray[i]){return true;}}\r\nreturn true;}}else{return false;}},getBrowser:function(){if(deployJava.browserName==null){var browser=navigator.userAgent.toLowerCase();if(deployJava.debug){alert('userAgent -> '+browser);}\r\nif(browser.indexOf('msie')!=-1){deployJava.browserName='MSIE';deployJava.browserName2='MSIE';}else if(browser.indexOf('firefox')!=-1){deployJava.browserName='Netscape Family';deployJava.browserName2='Firefox';}else if(browser.indexOf('chrome')!=-1){deployJava.browserName='Netscape Family';deployJava.browserName2='Chrome';}else if(browser.indexOf('safari')!=-1){deployJava.browserName='Netscape Family';deployJava.browserName2='Safari';}else if(browser.indexOf('mozilla')!=-1){deployJava.browserName='Netscape Family';deployJava.browserName2='Other';}else if(browser.indexOf('opera')!=-1){deployJava.browserName='Netscape Family';deployJava.browserName2='Opera';}else{deployJava.browserName='?';deployJava.browserName2='unknown';}\r\nif(deployJava.debug){alert('Detected browser name:'+deployJava.browserName+', '+deployJava.browserName2);}}\r\nreturn deployJava.browserName;},testUsingActiveX:function(version){var objectName='JavaWebStart.isInstalled.'+version+'.0';if(!ActiveXObject){if(deployJava.debug){alert('Browser claims to be IE, but no ActiveXObject object?');}\r\nreturn false;}\r\ntry{return(new ActiveXObject(objectName)!=null);}catch(exception){return false;}},testForMSVM:function(){var clsid='{08B0E5C0-4FCB-11CF-AAA5-00401C608500}';if(typeof oClientCaps!='undefined'){var v=oClientCaps.getComponentVersion(clsid,\"ComponentID\");if((v=='')||(v=='5,0,5000,0')){return false;}else{return true;}}else{return false;}},testUsingMimeTypes:function(version){if(!navigator.mimeTypes){if(deployJava.debug){alert('Browser claims to be Netscape family, but no mimeTypes[] array?');}\r\nreturn false;}\r\nfor(var i=0;i<navigator.mimeTypes.length;++i){s=navigator.mimeTypes[i].type;var m=s.match(/^application\\/x-java-applet\\x3Bversion=(1\\.8|1\\.7|1\\.6|1\\.5|1\\.4\\.2)$/);if(m!=null){if(deployJava.compareVersions(m[1],version)){return true;}}}\r\nreturn false;},testUsingPluginsArray:function(version){if((!navigator.plugins)||(!navigator.plugins.length)){return false;}\r\nvar platform=navigator.platform.toLowerCase();for(var i=0;i<navigator.plugins.length;++i){s=navigator.plugins[i].description;if(s.search(/^Java Switchable Plug-in (Cocoa)/)!=-1){if(deployJava.compareVersions(\"1.5.0\",version)){return true;}}else if(s.search(/^Java/)!=-1){if(platform.indexOf('win')!=-1){if(deployJava.compareVersions(\"1.5.0\",version)||deployJava.compareVersions(\"1.6.0\",version)){return true;}}}}\r\nif(deployJava.compareVersions(\"1.5.0\",version)){return true;}\r\nreturn false;},IEInstall:function(){location.href=deployJava.getJavaURL+\r\n((deployJava.returnPage!=null)?('&returnPage='+deployJava.returnPage):'')+\r\n((deployJava.locale!=null)?('&locale='+deployJava.locale):'')+\r\n((deployJava.brand!=null)?('&brand='+deployJava.brand):'')+\r\n((deployJava.installType!=null)?('&type='+deployJava.installType):'');return false;},done:function(name,result){},FFInstall:function(){location.href=deployJava.getJavaURL+\r\n((deployJava.returnPage!=null)?('&returnPage='+deployJava.returnPage):'')+\r\n((deployJava.locale!=null)?('&locale='+deployJava.locale):'')+\r\n((deployJava.brand!=null)?('&brand='+deployJava.brand):'')+\r\n((deployJava.installType!=null)?('&type='+deployJava.installType):'');return false;},compareVersions:function(installed,required){var a=installed.split('.');var b=required.split('.');for(var i=0;i<a.length;++i){a[i]=Number(a[i]);}\r\nfor(var i=0;i<b.length;++i){b[i]=Number(b[i]);}\r\nif(a.length==2){a[2]=0;}\r\nif(a[0]>b[0])return true;if(a[0]<b[0])return false;if(a[1]>b[1])return true;if(a[1]<b[1])return false;if(a[2]>b[2])return true;if(a[2]<b[2])return false;return true;},enableAlerts:function(){deployJava.browserName=null;deployJava.debug=true;},poll:function(){deployJava.refresh();var postInstallJREList=deployJava.getJREs();if((deployJava.preInstallJREList.length==0)&&(postInstallJREList.length!=0)){clearInterval(deployJava.myInterval);if(deployJava.returnPage!=null){location.href=deployJava.returnPage;};}\r\nif((deployJava.preInstallJREList.length!=0)&&(postInstallJREList.length!=0)&&(deployJava.preInstallJREList[0]!=postInstallJREList[0])){clearInterval(deployJava.myInterval);if(deployJava.returnPage!=null){location.href=deployJava.returnPage;}}},writePluginTag:function(){var browser=deployJava.getBrowser();if(browser=='MSIE'){document.write('<'+'object classid=\"clsid:CAFEEFAC-DEC7-0000-0000-ABCDEFFEDCBA\" '+'id=\"deployJavaPlugin\" width=\"0\" height=\"0\">'+'<'+'/'+'object'+'>');}else if(browser=='Netscape Family'&&deployJava.allowPlugin()){deployJava.writeEmbedTag();}},refresh:function(){navigator.plugins.refresh(false);var browser=deployJava.getBrowser();if(browser=='Netscape Family'&&deployJava.allowPlugin()){var plugin=document.getElementById('deployJavaPlugin');if(plugin==null){deployJava.writeEmbedTag();}}},writeEmbedTag:function(){var written=false;if(navigator.mimeTypes!=null){for(var i=0;i<navigator.mimeTypes.length;i++){if(navigator.mimeTypes[i].type==deployJava.mimeType){if(navigator.mimeTypes[i].enabledPlugin){document.write('<'+'embed id=\"deployJavaPlugin\" type=\"'+\r\ndeployJava.mimeType+'\" hidden=\"true\" />');written=true;}}}\r\nif(!written)for(var i=0;i<navigator.mimeTypes.length;i++){if(navigator.mimeTypes[i].type==deployJava.oldMimeType){if(navigator.mimeTypes[i].enabledPlugin){document.write('<'+'embed id=\"deployJavaPlugin\" type=\"'+\r\ndeployJava.oldMimeType+'\" hidden=\"true\" />');}}}}},do_initialize:function(){deployJava.writePluginTag();if(deployJava.locale==null){var loc=null;if(loc==null)try{loc=navigator.userLanguage;}catch(err){}\r\nif(loc==null)try{loc=navigator.systemLanguage;}catch(err){}\r\nif(loc==null)try{loc=navigator.language;}catch(err){}\r\nif(loc!=null){loc.replace(\"-\",\"_\")\r\ndeployJava.locale=loc;}}}};deployJava.do_initialize();\r\n\r\nvar attributes2;\r\nvar parameters2;\r\nvar minimumVersion2;\r\n\r\nfunction tryInstallJRE()\r\n{\r\n\tturnOffConfirmExit();\r\n\r\n    if (deployJava.installJRE(minimumVersion2 + '+')) \r\n    {\r\n        // after successfull install we need to refresh page to pick up new plugin\r\n        deployJava.refresh();\r\n        location.href = document.location;\r\n        deployJava.writeAppletTag(attributes2, parameters2);\r\n    }    \r\n    return false;    \r\n}\r\n\r\nfunction runAppletSh(attributes, parameters, minimumVersion) \r\n{\r\n    if (minimumVersion == 'undefined' || minimumVersion == null) {\r\n        minimumVersion = '1.1';\r\n    }\r\n\r\n    var regex = \"^(\\\\d+)(?:\\\\.(\\\\d+)(?:\\\\.(\\\\d+)(?:_(\\\\d+))?)?)?$\";\r\n    var matchData = minimumVersion.match(regex);\r\n\r\n    if (deployJava.returnPage == null) \r\n    {\r\n        // if there is an install, come back here and run the applet\r\n        deployJava.returnPage = document.location;\r\n    }\r\n\r\n    if (matchData != null) \r\n    {\r\n        var browser = deployJava.getBrowser();\r\n        if ((browser != '?') && ('Safari' != deployJava.browserName2)) \r\n        {\r\n            if (deployJava.versionCheck(minimumVersion + '+')) \r\n            {\r\n                deployJava.writeAppletTag(attributes, parameters);\r\n            } \r\n            else\r\n            {\r\n                attributes2 = attributes;\r\n                parameters2 = parameters;\r\n                minimumVersion2 = minimumVersion;\r\n                document.getElementById('explainjava').style.display='block';\r\n            } \r\n            /*if (deployJava.installJRE(minimumVersion + '+')) \r\n            {\r\n                // after successfull install we need to refresh page to pick up new plugin\r\n                deployJava.refresh();\r\n                location.href = document.location;\r\n                deployJava.writeAppletTag(attributes, parameters);\r\n            }*/\r\n        } \r\n        else \r\n        {\r\n            // for unknown or Safari - just try to show applet\r\n            deployJava.writeAppletTag(attributes, parameters);         \r\n        }\r\n    } \r\n    else \r\n    {\r\n        if (deployJava.debug) \r\n        {\r\n            alert('Invalid minimumVersion argument to runApplet():' + minimumVersion);\r\n        }\r\n    }\r\n}\r\n\r\nvar testhost = \"SIMPLEHELP_HOST\";\r\nfunction forwardTo(url)\r\n{    \r\n\tturnOffConfirmExit();\r\n\tif (testhost.match(\"^\"+'SIMPLEHELP_') == 'SIMPLEHELP_')\r\n\t\twindow.location = url;\r\n\telse\r\n\t\twindow.location = 'http://SIMPLEHELP_HOST:SIMPLEHELP_PORT' + url;\r\n} \r\n\r\n        </script>\r\n        <script language=\"javascript\" type=\"text/javascript\">\r\n            function linkDead()\r\n            {\r\n                <!-- alert('Link Dead'); -->\r\n            }\r\n            function linkDown()\r\n            {\r\n                <!-- alert('Link Down'); -->\r\n            }\r\n            function linkOK()\r\n            {\r\n                <!-- alert('Link OK'); -->\r\n            }\t\r\n            function customerConnected(name, keyArray, valueArray)\r\n            {\r\n                <!-- alert(name); -->\r\n                <!-- alert(keyArray); -->\r\n                <!-- alert(valueArray); -->\r\n            }\r\n            \r\n            window.onbeforeunload = confirmExit;\r\n            var needToConfirm = true;\r\n            function turnOffConfirmExit()\r\n            {\r\n                needToConfirm = false;\r\n            }\r\n            function turnOnConfirmExit()\r\n            {\r\n                needToConfirm = true;\r\n            }\r\n            function confirmExit()\r\n            {\r\n                if (needToConfirm) {\r\n                    return \"Leaving this page will end the remote help session\";\r\n                } \r\n            }\t\r\n        </script>\r\n        <style type=\"text/css\">                \r\n            #explainjava {\r\n            \tpadding: 20px;\r\n                margin-left: auto;                \r\n                margin-right: auto;                \r\n                font-size:14px;\r\n                font-family:sans-serif;\r\n                display:none;\r\n                width: 600px;\r\n                border: 1px solid #369BCB;                              \r\n            }\r\n            \r\n            .explainjava_options{\r\n\t\t\t\twidth: 50%;\r\n\t\t\t\tfont-size:14px;\r\n                font-family:sans-serif;\t\t\t\t           \r\n            }\r\n            \r\n        \ta:link \t\t{color:#2D8EC4;text-decoration: underline;}  /* unvisited link */\r\n\t\t\ta:visited \t{color:#2D8EC4;text-decoration: underline;}  /* visited link */\r\n\t\t\ta:hover \t{color:#2D8EC4;text-decoration: underline;}  /* mouse over link */\r\n\t\t\ta:active \t{color:#2D8EC4;text-decoration: underline;}  /* selected link */\r\n            \r\n            #shapplet {\r\n                min-height: 300;\r\n            }\r\n            \r\n            #logo {\r\n                margin: 1px 0px 0px 0px;\r\n                display: inline; \r\n                float: right;\r\n            }\r\n            \r\n            span.simplehelp_button {\r\n                color: inherit;\r\n                font-size: 10pt;\r\n                border: 1px solid #A8BCDB;    \r\n                padding: 8px;\r\n                -webkit-border-radius: 2px;\r\n                -moz-border-radius: 2px;\r\n                border-radius: 2px;\r\n            \r\n            }\r\n            \r\n            span.simplehelp_up {\r\n                cursor: pointer;\r\n                background-color: #F3F9FD;                \r\n                -moz-box-shadow: 0px 0px 3px #A8BCDB;\r\n                -webkit-box-shadow: 0px 0px 3px #A8BCDB;\r\n                box-shadow: 0px 0px 3px #A8BCDB;            \r\n            }\r\n\r\n            span.simplehelp_over {\r\n                cursor: hand;\r\n                background-color: #D8EBF9;\r\n                -moz-box-shadow: 0px 0px 6px #306094;\r\n                -webkit-box-shadow: 0px 0px 6px #306094;\r\n                box-shadow: 0px 0px 6px #306094;            \r\n            }\r\n            \r\n            div.simplehelp_mobile_box {\r\n                color:#333; \r\n                font-family: Arial, Verdana, sans-serif;\r\n                font-size: 10pt;\r\n                padding: 20px 0px 20px 0px;\r\n                -webkit-border-radius: 10px;\r\n                -moz-border-radius: 10px;\r\n                border-radius: 10px;\r\n                border:2px solid #7DABDD;\r\n                background-color:#FAFAFA;\r\n                -webkit-box-shadow: #B3B3B3 4px 4px 4px;\r\n                -moz-box-shadow: #B3B3B3 4px 4px 4px; \r\n                box-shadow: #B3B3B3 4px 4px 4px;\r\n            }\r\n            \r\n            table.simplehelp_mobile_table {\r\n                padding-top: 20px;\r\n            }\r\n            \r\n            td.simplehelp_mobile_cell {\r\n                padding: 10px 8px;\r\n            }\r\n            \r\n            body, html {\r\n                margin:3px;\r\n            }\r\n        </style>\r\n    </head>\r\n    <body>  \r\n \r\n\t\t\t\t<div id=\"explainjava\" align=\"center\">\r\n\t        <script language=\"javascript\" type=\"text/javascript\">\r\n\t        \tvar AUTO_CONNECT_STANDALONE = true;\r\n\t        \r\n\t\t\t\tvar standhost=\"STANDALONE_HOST\";\r\n\t\t\t\tvar standport=\"STANDALONE_PORT\";\r\n\t\t\t\tvar targetappend = \"\";\r\n\t\t\t\tvar instappend;\r\n\t\t\t\t\r\n\t\t\t\tif (standhost.indexOf(\"STANDALONE\") == -1) { \r\n\t\t\t\t\tinstappend = standhost +\" / \"+ standport;\r\n\t\t\t\t\tif (AUTO_CONNECT_STANDALONE)\r\n\t\t\t\t\t{\r\n\t\t\t\t\t\ttargetappend = \"-\"+standhost+\".\"+standport;\r\n\t\t\t\t\t}\r\n\t\t\t\t} else {\r\n\t\t\t\t\tinstappend = location.host.replace(/\\:/g,\" / \");\r\n\t\t\t\t\tif (AUTO_CONNECT_STANDALONE) \r\n\t\t\t\t\t{\r\n\t\t\t\t\t\ttargetappend = \"-\"+location.host.replace(/\\:/g,\".\");\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t        </script>\r\n\r\n\t\t\tYour system does not appear to have Java installed. <!--Your system does not appear to have Java installed.--> \r\n\t\t\t<br>\r\n\t\t\t<br>\r\n\t\t\tTo proceed please install Java or download and run the SimpleHelp customer client. <!-- To proceed install Java or download and run the SimpleHelp customer client.-->\r\n\t\t\t<br>\r\n\t\t\t<br>\r\n\t\t\t<br>\r\n\t\t\t<table width=\"100%\">\r\n\t\t\t<tr>\r\n\t\t\t\t<td valign=\"top\" align=\"center\" width=\"50%\" class=\"explainjava_options\">\r\n\t\t\t\t\tSimpleHelp Client\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<a href=\"#\" onclick=\"forwardTo('/standalones/windows/SimpleHelpOnline.exe'); return false;\" class=\"downloadlink\">Windows - Online</a>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<a href=\"#\" onclick=\"forwardTo('/standalones/windows/SimpleHelpCustomer'+targetappend+'.exe'); return false;\" class=\"downloadlink\">Windows - Offline</a>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t<a href=\"#\" class=\"downloadlink\" onclick=\"forwardTo('/standalones/macosx/SimpleHelpCustomer.dmg'); return false;\">Mac OS X</a>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<span style=\"color:#AAAAAA; font-size: 12px\">\r\n\t\t\t\t\t\tWindows: all versions\r\n\t\t\t\t\t\t<br>\r\n\t\t\t\t\t\tMac OS X: 10.5 - 10.7\r\n\t\t\t\t\t</span>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t</td>\t\t\r\n\t\t\t\t<td>\r\n\t\t\t\t\t<span style=\"color:#AAAAAA;font-size: 20px;\">OR</span>\r\n\t\t\t\t</td>\r\n\t\t\t\t<td valign=\"top\" align=\"center\" width=\"50%\" class=\"explainjava_options\">\r\n\t\t\t\t\tJava Runtime\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<a href=\"#\" class=\"downloadlink\" onclick=\"tryInstallJRE();\">Install Java Now</a>\t\t\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<span style=\"color:#AAAAAA; font-size: 12px\">\r\n\t\t\t\t\t\tRequires administrative privileges <!-- Requires administrative privileges -->\r\n\t\t\t\t\t</span>\t\t\t\r\n\t\t\t\t</td>\t\t\t\t \t\r\n\t\t\t<tr>\r\n\t\t\t</tr>\r\n\t\t\t\t<td colspan=\"3\" valign=\"top\" align=\"center\" width=\"50%\" class=\"explainjava_options\">\r\n\t\t\t\t\tIf you are using the downloaded client, please enter the following connect code:\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<span style=\"color:#000000; font-size: 18px; font-weight: bold\">\r\n\t\t\t\t\t<div style='display: inline'></div>\r\n\t\t\t\t        <script language=\"javascript\" type=\"text/javascript\">\r\n\t\t\t\t\t        document.write(instappend);\r\n\t\t\t\t        </script>\r\n\t\t\t\t\t</span>\t\t\t\r\n\t\t\t\t\t<br>\r\n\t\t\t\t\t<br>\r\n\t\t\t\t</td>\t\t\t\t \t\r\n\t\t\t</tr>\r\n\t\t\t</table>\t\t\t\r\n\t\t</div>\r\n\t\r\n        <script language=\"javascript\" type=\"text/javascript\">\r\n            var attributes = {    code:\"com.aem.shelp.applet.TinyApplet\"";
applet += ", codebase:\"" + myloc + "\" ";
applet += ",\r\n                                  archive:\"tinyapplet.jar\",\r\n                                  mayscript:\"true\",\r\n                                  width:\"600\",\r\n                                  height:\"300\",\r\n                                  id:\"shapplet\"\r\n                             } ;\r\n            var parameters = {\t  BIGAPPLET:\"com.aem.shelp.applet.HelpApplet\",\r\n                                  BIGARCHIVE:\"shelpapplet.jar , liquidlnf.jar\",\r\n                                  HOST:\"SIMPLEHELP_HOST\",\r\n                                  PORT:\"SIMPLEHELP_PORT\",\r\n                                  LANGUAGE:\"en\",\r\n                                  REMOTEDESKTOP:\"on\",\r\n                                  FILETRANSFER:\"on\",\r\n                                  CHAT:\"on\",\r\n                                  CONNECTNOW:\"off\",\r\n                                  NOJSREQUIRED:\"NOJSREQUIRED\",\r\n                                  TAUPDATING:\"Updating, please wait...\",\r\n                                  TALAUNCHING:\"Launching...\",\r\n                                  EMBEDDED:\"UNEMBEDDED\",\r\n                                  TATITLE:\"TAPPLET_HELP_TITLE\",\r\n                                  TECHNICIAN:\"\",\r\n                                  draggable:\"true\"\t\t\t\t\t  \t\t\t\t\t  \r\n                            } ;\r\n            var version = '1.4';\r\n\r\n            runAppletSh(attributes, parameters, version);\r\n        </script>\r\n                \r\n        <div id=\"logo\" onmouseover=\"javascript:turnOffConfirmExit()\" onmouseout=\"javascript:turnOnConfirmExit()\"><a href=\"http://www.simple-help.com/\" target=\"_blank\"><img border=\"0\" alt=\"SimpleHelp - Remote Support Software for a One Time Purchase\" src=\"shelplogo16.png\"></a></div>\r\n\t</body>\r\n</html>";
applet += "</div>";
shhost = "";
shport = "";
origloc = myloc;
myloc = myloc.substring(7);
cindex = myloc.indexOf(":");
if (cindex != -1) {
  shhost = myloc.substring(0,cindex);
  shport = myloc.substring(cindex+1);
  cindex = shport.indexOf("/");
  if (cindex != -1) {
    shport = shport.substring(0,cindex);
  }
} else {
  shhost = myloc;
  shport = "80";
  cindex = shhost.indexOf("/");
  if (cindex != -1) {
    shhost = shhost.substring(0,cindex);
  }
}
applet = applet.replace(/SIMPLEHELP_HOST/g,shhost);
applet = applet.replace(/SIMPLEHELP_PORT/g,shport);
applet = applet.replace(/UNEMBEDDED/g,"EMBEDDED");
applet = applet.replace(/STANDALONE_HOST/g,shhost);
applet = applet.replace(/STANDALONE_PORT/g,shport);
applet = applet.replace(/shelplogo16\.png/g,origloc+"shelplogo16.png");
document.write(applet);

